You want to install the Service Packs on your Avaya Aura Contact Center (AACC) co-resident server which contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control toolkit (CCT). You have downloaded the Service Packs from the Avaya website. How can the Service Packs he installed using the Contact Center Patch Manager? 

Add the folder containing each patch to the patch directory list in the Contact Center Patch Manager, then click "Scan for Updates" to locate all Service Packs. The selected folders will I scanned, and the new service Packs will be offered for installation. 

Browse for the top level folder which contains all folders where Service Pack tiles are located, then click "scan for Updates" to locate all Service Packs. The selected folder and all folders and all folder underneath it will be scanned, and the new Service Packs will be offered for installation. 

Copy all Service Pack files to the folder which was used to install the previous set of Service Packs, then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation. 

Copy all Service Pack files to D:\Avaya\ServicePacks, then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for Installation.