"IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) Version 4.0"

78 Questions

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Question No. 1

When a new service is being planned Service Level Management (SLM) needs to ensure that existing

performance levels of other IT services will not be unduly impacted.
From which process will Service Level Management (SLM) require input?
Choose the correct option from the given list.
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