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Question

What are the current hours of live coverage available on the Smart Grid PDI helpdesk?

Accepted Answer

7 a.m. to 7 p.m. (0700 to 1900) in all time zones

Answer

24 hours per day, 7 days per week, in all time zones except GMT +1 (Cisco TAC hours)

Answer

7 a.m. to 7 p.m., (0700 to 1900) in the Eastern Standard Time zone

Answer

8 a.m. to 5 p.m. (0800 to 1700) in the Pacific time zone only

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