Designing Cisco Unified Contact Center Enterprise (UCCED) for Validating Knowledge

88 Questions

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Question No. 1

For the Cisco Contact Center Enterprise Outbound option, which Cisco Unified Communications Manager feature can be used to disable ring back during transfer to agent for a scenario that involves SIP trunks?

Choose the correct option from the given list.

replaces header script

normalization script

association script

transformation script

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