Avaya Aura Contact Center Maintenance and Troubleshooting

54 Questions

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Question No. 1

An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open attachments in inbound e-mails. What is a possible cause of this problem? 

Choose the correct option from the given list.
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