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Question

an administrator is setting up a new fixed content device to an image services (is) server for fcs-is. during the setup and testing of the configuration, an extract of the error seen is: ssi fnrce0000e - error is_ssi_8502: ssi_base: g_logon error: called sec.logon() err=<92,0,99> based on these messages, what would be the best next step for the administrator to troubleshoot this message?

Accepted Answer

On the IS server run INX_tool>ce_info and verify that the FCM Domain and Object Store are listed.

Answer

On the IS server run fn_msg with the error tuple.

Answer

Ping the IS server from the FCM server to verify network connectivity.

Answer

Check the user name defined in the IS datasource in the WebSphere Application Server.

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