Choose all the correct options

Question

agent controller receives information from the omnichannel resource controller (orc). during the email flow processing, to which components does the agent controller feed the information?

Accepted Answer

UAC, Email Snap-in and Omnichannel DB

Answer

UAC, Agent Workspaces and Omnichannel

Answer

UAC and Omnichannel DB

Answer

UCM Spaces, UAC, and Agent Workspaces

Agent Controller receives information from the Omnichannel Resource Controller (ORC). During the Email Flow processing, to which components does the Agent Controller feed the information?

0 Discussions

Trending Exams