avaya equinoxtm solution with avaya aura® collaboration applications support
Question No. 1
A user reports that they can login (Web Client) successfully but they cannot make or receive calls. While troubleshooting you trace the SBC and find the following trace messages on the SBC:
/csa/ resources/ tenants/ default/ users/ opeterson/ clients / c54d486c-e191-
<- TurnAllocateRequest-- STUN :Allocate Request equinox
<- TurnAllocateError--> STUN :Allocate Error 401
Which reason is a valid reason for this problem?