Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance
Question No. 1
A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura®
Contact Center, in a SIP based Contact Center. Assuming that the only requirement is to record inbound calls through the hunt group or the queue, where does the Avaya Contact Recorder obtain CTI information?
Choose the correct option from the given list.
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