Avaya Aura Contact Center CCT and Multimedia Implementation

53 Questions

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Question No. 1

A technician has installed Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM), Contact Center Manager Server (CCMS) and Contact Center Manager Administration (CCMA). The customer would like to create scripts or graphical flows to verify contacts in Contact Center. Which component of the CCMA would be used to create flows?

Choose the correct option from the given list.
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