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a customer with contact center multimedia (ccmm) installed needs to create, modify and monitor outbound campaigns. which ccmm tool, accessed from the contact center management administration (ccma) application can provide this functionality?

Accepted Answer

The Outbound Campaign management Tool

Answer

The Multimedia Contact manager

Answer

The Contact Center Multimedia Administrator

Answer

The E-mail Manager

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?

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