avaya oceanatm solution support

67 Questions

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Question No. 1

A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:

Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/aes | :StartApplicationSTE: com.avaya.sessionsvc.SessionServicesImp1 WARNING
–Authentication failed: clientID=XML Encrypted:, user=csc

After reviewing the error message, which action will fix the customer’s problem?

Choose the correct option from the given list.
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